For Ages 21+

fi777's Responsible Gaming Policy

fi777 is always by your side to keep entertainment healthy and in control — with safe limits, self-exclusion, and round-the-clock support.

Safe Entertainment Is Our Priority

fi777 believes online gaming is a form of entertainment — not a source of financial pressure or mental stress.

At fi777, we want you to enjoy every moment, but within limits. When online gaming goes beyond entertainment and becomes a habit, it can turn harmful. That is why we have implemented a set of responsible gaming tools and policies on our platform to help you monitor your own playing patterns and set boundaries when needed.

We believe transparency and open discussion are the most effective form of protection. That is why on this page we have laid out the risks associated with gambling, warning signs to watch for, and details of the protective tools available on our platform. Read it, make informed decisions for yourself, and keep gaming a source of enjoyment.

Key Information

  • For ages 21 and above only
  • Minimum deposit: ৳300 (per method)
  • Minimum withdrawal: ৳1,000
  • Support: 24/7 live chat and email
  • Languages: Bengali and English

Our Protection Tools

fi777 helps you stay in control of your gaming — activate these tools whenever you feel the need.

Set Deposit Limits

Set your own maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and a 24-hour notice is required to increase it.

Time-Out Break

If you feel you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. Login will be completely disabled during this period.

Self-Exclusion

For a longer break, you have the option to exclude yourself for 3 months, 6 months, 1 year, or permanently. Contact the support team and have it activated.

Set Loss Limits

Set up automatic session closure once you have lost a specified amount. This protects you from going beyond your budget.

Reality Check Reminders

Send yourself regular break reminders during gaming sessions. Stay aware by reviewing session duration, wins, and losses.

24/7 Support

For any issue, the fi777 support team is always ready. Chat live or email us at [email protected] — help is available in Bengali.

Age Limit and Identity Verification

fi777 strictly provides gaming services only to those aged 21 or above.

The minimum age to participate in online gaming and betting activities in Bangladesh is set at 21 years. fi777 strictly follows an age verification process during account registration. The safety of minors is our highest priority.

If there is anyone in your family or surroundings who is a minor and attempting to use gaming platforms, please notify us immediately at [email protected]. We will take swift action.

Parents and guardians are advised to use parental control software on their devices and to have open discussions about online gaming at home.

21+

For adults only

Gaming services at fi777 are for those aged 21 or above only. Participation by minors is strictly prohibited.

Warning signs of problem gambling

If you notice the following signs, you should seek help immediately. These are not signs of weakness — they are the first step toward awareness.

  • Feeling the urge to bet more to recover lost money ("chasing losses")
  • Wanting to stop gaming but being unable to stop yourself
  • Lying to or hiding gaming activity from family, friends, or colleagues
  • Neglecting important responsibilities in life (work, family, studies) because of gaming
  • Relying on gaming winnings to cover living expenses or repay debt
  • Feeling restless, irritable, or anxious when not gaming
  • Gaming for long periods while neglecting sleep, food, or personal health
  • Borrowing money, selling assets, or falling into financial hardship because of gaming

Seeking help is not a weakness

If you notice one or more of the above signs in yourself, contact fi777's support team immediately. Chat with us live or email [email protected] — our team can communicate in Bengali and will give you the right guidance.

How to activate protection tools

Using these tools at fi777 is simple — you can set your own limits in just a few steps.

1

Log In to Your Account

Log in to fi777 and go to Account Settings. Look for the "Responsible Gaming" section there.

2

Choose your limits

Deposit limit, loss limit, or session time limit — choose whichever applies to you and set the amount and duration.

3

Save

Save the set limits. Reducing a deposit limit takes effect immediately; increasing it requires a 24-hour waiting period.

4

Contact support

For self-exclusion or a long-term break, email [email protected] directly or let us know via live chat.

Deposit limit rules

The minimum deposit at fi777 is ৳300 (for each method). Once a deposit limit is set, it will not be possible to exceed that amount.

  • Daily limit — set the maximum deposit per day
  • Weekly limit — maximum total deposit over seven days
  • Monthly limit — maximum total deposit over thirty days

Withdrawal information

The minimum withdrawal at fi777 is ৳1,000. Withdrawals are generally processed within 15 minutes to 2 hours. Payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

Frequently Asked Questions

Answers to the most frequently asked questions about responsible gaming.

The answer depends on the self-exclusion period chosen. For 3-month, 6-month, or 1-year self-exclusion, you can reactivate your account by contacting the support team after the period ends. However, permanent self-exclusion cannot be reversed and the account cannot be reactivated. No changes can be made before the period expires.

Yes, reducing a deposit limit takes effect immediately. However, if you want to increase the limit, there is a 24-hour waiting period to ensure the decision is well considered. This rule is in place for your own protection.

Yes, your account balance remains completely safe during a time-out or self-exclusion. Only login and gaming activity are temporarily suspended. Withdrawal requests can be made through the support team.

If you believe a family member is suffering from a gaming addiction, email us directly at [email protected] or let us know via live chat. Our support team can also initiate the self-exclusion process at the request of a third party, subject to verification of the relevant information.

No. fi777 strictly provides services only to those aged 21 and above. Age is verified at the time of account registration, and any account identified as belonging to a minor is closed immediately.

Yes, fi777 monitors unusual gaming patterns through automated systems. If any concerning signs are detected on an account, the support team proactively offers assistance. However, you know yourself best — so set your own limits.

Enjoy fi777 responsibly

Explore our games, bonuses, and features — within your limits, safely.