Your data protection is our priority

fi777 ("Platform", "we", "us") places the highest importance on protecting the privacy of its users. This privacy policy applies to everyone using fi777's services in Bangladesh. It explains what information we collect, how that information is used, who it may be shared with, and what rights you have over your information.

Please read this policy carefully. By using the fi777 website or services, you are considered to have agreed to the terms of this privacy policy. If you disagree with anything, please contact us through the fi777 Casino page or directly with our support team.

We may update this policy from time to time. Any changes will be reflected by a new date on this page, and you will be notified directly for significant changes.

fi777 collects various types of information to operate its services. This information is gathered in two main ways: what you provide directly, and what is collected automatically while you use the platform.

2.1 Information you provide directly

During account registration and use, you may provide the following information:

• Full name and contact address
• Email address and mobile number
• Date of birth (for age verification — minimum 21 years)
• A copy of your national ID card or passport for identity verification
• Payment information for financial transactions (bKash, Nagad, Rocket, Upay, or bank account details)
• What you write or share when contacting us

2.2 Automatically collected information

While you use fi777, the following information may be collected automatically:

• IP address and device information (device type, operating system, browser version)
• Session data collected via cookies and similar tracking technologies
• Log data — which pages were visited, how long was spent on them, etc.
• Geographic location (country-level data only, not precise GPS location)
• Gaming activity and betting history

2.3 Information received from third parties

For the purposes of identity verification and fraud prevention, we may occasionally receive information from trusted third-party organizations. This information is used solely for security and legal compliance.

fi777 uses collected information only for legitimate and necessary purposes. The main use cases are described in detail below:

3.1 Service operation and improvement

Information is used to create and manage your account, process transactions, personalize your gaming experience, and improve the platform's functionality.

3.2 Identity verification and fraud prevention

Your identity is verified to ensure the security of financial transactions and to prevent access by minors (under 21 years of age). This is an essential process for your benefit and that of all users.

3.3 Financial transaction management

Relevant financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. The minimum deposit is ৳300 and the minimum withdrawal is ৳1,000.

3.4 Customer support

Your information is used to assist you via 24/7 live chat and email ([email protected]) and to properly resolve complaints and inquiries.

3.5 Legal compliance

Information is used to comply with applicable laws and regulations, to follow anti-money laundering (AML) policies, and to prevent restricted individuals from accessing the platform.

3.6 Responsible gaming

Information is used to monitor your gaming behavior in order to provide necessary responsible gaming support and to raise awareness about the negative effects of gambling.

fi777 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service provider partners

We work with trusted third-party service providers to operate the platform — such as payment processors, identity verification services, and technology support providers. These partners may only use the information for the specific tasks assigned, and we have privacy agreements in place with each of them.

4.2 Game providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may receive limited technical data necessary to operate their games. They do not receive your personal identity information.

4.3 Legal obligations

Information may be disclosed to fulfill court orders, lawful requests from law enforcement agencies, or requirements under applicable law. In such cases, we aim to disclose the minimum information legally permitted.

4.4 Business restructuring

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity. You will be notified in advance in such cases.

fi777 uses cookies to keep the website functioning properly and to improve your experience.

5.1 Essential cookies

These cookies are essential for the platform's basic functionality — such as keeping your session active, maintaining secure login, and preventing fraudulent activity. These cookies cannot be disabled.

5.2 Functional cookies

These cookies are used to remember your preferences and settings. They can be disabled, though doing so may reduce the quality of the service.

5.3 Analytical cookies

Analytical cookies are used to analyze platform usage and improve it further. This data is held in aggregated form and does not reveal your identity.

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Most browsers accept cookies by default. You can manage cookies through your browser settings. Keep in mind that disabling cookies may limit some features.

fi777 implements industry-standard technical and administrative measures to keep your information secure. Our security framework includes the following:

• SSL/TLS encryption: All data transmission between your browser and our servers is protected with SSL encryption.
• Data encryption: Stored sensitive information — particularly financial and identity-related data — is kept in encrypted form.
• Access controls: Only authorized personnel have access to your information. Every access is logged and monitored.
• Firewall and security monitoring: Our systems are under continuous monitoring. Suspicious activity is detected and blocked automatically.
• Regular security audits: Regular internal and external audits are conducted to identify security vulnerabilities in the platform.
• Two-factor authentication: Two-factor authentication (2FA) is available to enhance account security.

However, no method on the internet is 100% secure. We make every effort, but if an incident occurs, we will notify you within the legally required timeframe.

fi777 retains your information only for as long as necessary. Retention periods are determined based on the following considerations:

• The duration of our active relationship with you
• Legal obligations — for example, records of financial transactions are generally required to be kept for a set number of years
• The need to resolve disputes or handle legal claims

When an account is closed or deactivated, we retain necessary information for the required period based on legal obligations, then securely delete or anonymize the remaining data.

As a user of fi777, you have the following rights. Contact our support team to exercise these rights.

To exercise these rights, contact our support team via live chat or at [email protected].

fi777 provides services only to individuals aged 21 or older. We do not intentionally collect or store any personal information from minors.

Age verification is mandatory during the registration process. If it comes to our attention that a minor's information has been collected, we will immediately close that account and take steps to delete the relevant data.

If you believe a minor's information has been collected, please notify us at [email protected].

Our technology infrastructure and service providers may sometimes operate outside Bangladesh. In such cases, your information may be transferred internationally.

fi777 ensures that any such transfer is carried out with appropriate safeguards in place. We have agreements with all our service provider partners in accordance with applicable data protection standards.

fi777 reserves the right to review and update this privacy policy from time to time. When changes are made:

• The last updated date on this page will be changed
• A notification will be provided after login for significant changes
• You may be notified at your registered email for notable changes

Continuing to use fi777 after an update means you are considered to have agreed to the revised policy. You are encouraged to visit this page regularly to stay up to date.

If you have any questions, comments, or requests about this privacy policy, please contact fi777's data protection team: