fi777 Terms and Conditions

fi777 operates an online gaming and betting platform for users in Bangladesh. These terms and conditions ("Terms") form a binding agreement between fi777 and each user of the platform ("you" or "member").

These terms may be updated from time to time. Notice will be given on the platform before any changes take effect. Continued use of the platform after any changes means you have accepted the revised terms.

1.1 Age Requirement

The fi777 platform is for users aged 21 and above only. By registering, you confirm that you are at least 21 years old. fi777 may request valid identification for age verification at any time. Providing false information about your age will result in permanent account closure and any deposited funds may be forfeited.

1.2 Geographic Eligibility

This platform is operated for individuals located in Bangladesh. Users must confirm for themselves that using this type of service is lawful from their current location. fi777 reserves the right to restrict access for users in certain regions.

1.3 One Person, One Account

Each individual may open only one account. If multiple accounts belonging to the same person are found, all of them will be closed and all balances will be forfeited. Multiple accounts operated from the same IP address, banking details, or device may also be treated as belonging to the same person.

2.1 Registration Information

When registering with fi777, you must provide accurate and up-to-date information. Providing false details for your name, date of birth, mobile number, or email address will cause issues during verification and may result in withdrawals being blocked. If you need to update your information, please contact the support team.

2.2 Password & Security

Keeping your account password confidential is your responsibility. fi777 will never ask you for your password or PIN. If anyone asks for this information, it is a fraud attempt — report it to support immediately. If you suspect unauthorized access to your account, change your password right away.

2.3 Account Verification

fi777 may at any time request identity documents, proof of address, or payment method verification as part of the KYC (Know Your Customer) process. This verification may be required before or after a withdrawal request. Failure to provide the required documents in time may delay the withdrawal process.

3.1 Deposit Limits & Methods

The minimum deposit amount at fi777 is ৳300. Deposits can only be made through the following approved methods:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Upay — Mobile Banking
• Bank Transfer — Major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

Deposits must be made only from a payment method registered in your own name. Use of third-party payment methods is prohibited.

3.2 Withdrawal Limits & Timeframes

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawals can only be made to the same method used for the deposit. Withdrawals may be temporarily delayed due to verification or technical reasons.

3.3 Transaction Security

fi777 uses SSL encryption technology to keep all financial transactions secure. If a suspicious transaction is detected, fi777 reserves the right to temporarily hold it for investigation.

4.1 Welcome Bonus

New members at fi777 receive a 100% bonus on their first deposit, up to ৳15,000. For example — a deposit of ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000; or a deposit of ৳32,000 earns the maximum ৳15,000 bonus, giving a total balance of ৳47,000.

4.2 Wagering Requirement

A 25x wagering requirement applies to the welcome bonus. This requirement is calculated on the bonus amount only, not on the combined total of deposit and bonus.

The time limit for meeting the wagering requirement is set from the date the bonus is issued. If the requirement is not met within the allotted time, the bonus balance will be cancelled.

4.3 General Bonus Terms

• A member may claim each bonus offer only once.
• Bonus funds are not directly withdrawable — only winnings generated after the wagering requirements have been met can be withdrawn.
• If an unusual or manipulative betting pattern is detected using bonus balance, the bonus will be cancelled.
• fi777 reserves the right to modify, suspend, or cancel any promotional offer.
• Separate terms apply to the VIP program — details are available on the account page.

5.1 Service Availability

fi777 offers a range of games on its platform, including slots, live casino, sports betting, cricket, and video poker. Some games may be temporarily unavailable during technical maintenance or upgrades.

5.2 Game Results & Fair Play

All games on fi777 are operated using certified Random Number Generator (RNG) technology, which ensures impartial results. Game outcomes are fair and not predetermined. In the event of a platform service interruption affecting a pending bet, fi777 will make decisions based on the last recorded server data.

5.3 Sports Betting

Various markets are available in the sports betting section. Odds and markets are subject to change. Bets cannot be cancelled once confirmed. In the event of a match cancellation or postponement, bets will be settled or refunded in accordance with fi777's rules.

6.1 Use of Personal Information

fi777 collects and processes users' personal information solely for the purpose of providing services. This information is not shared with third parties, except where required by law or with partners essential to service delivery. For more details, please read our Privacy Policy.

6.2 Encryption & Cybersecurity

All data transfers are secured through SSL encryption. fi777 conducts regular security audits and follows up-to-date cybersecurity protocols.

7.1 Strictly Prohibited Actions

Any of the following actions will result in immediate account closure and forfeiture of all balances:

• Creating or operating multiple accounts
• Registering using a false identity or another person's information
• Manipulative betting with the intent to circumvent bonus terms
• Attempting to hack or exploit vulnerabilities in the platform's software
• Using the platform for money laundering or any illegal purpose
• Harassing or attempting to defraud other members
• Using bots or automated software to place bets
• Using third-party payment methods

7.2 Fraudulent Betting

Matched betting or arbitrage betting where the sole purpose is to exploit bonus benefits will be considered fraud against fi777. If such activity is detected, all associated accounts will be closed.

8.1 fi777's Rights

fi777 reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:

• Breach of any provision of these terms
• Suspected fraud or deception
• Suspicious money laundering activity
• Fake or unverifiable identity documents
• Legal order or directive from a regulatory authority

8.2 Voluntary Account Closure

A member may request closure of their account at any time. Please contact the support team. Any verified balance may be withdrawn before the account is closed.

9.1 Nature of Service

fi777 provides its platform on an "as is" basis. No guarantee is given that the platform will be uninterrupted or error-free. fi777 will not be liable for service disruptions caused by technical failures, network issues, or problems with third-party service providers.

9.2 Game Results

Gaming and betting are inherently risky. Users participate on the platform with full awareness and acceptance of this risk. fi777 bears no liability for any financial loss arising from game results.

9.3 Third-Party Services

The fi777 platform includes games operated by third-party game providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Microgaming, NetEnt, Ezugi, and others. The relevant provider's policies will apply in the event of a technical error in those games.

10.1 Our Commitment

fi777 believes that gaming is a form of entertainment — not a source of income. We prioritize responsible gaming and encourage all members to play safely and within their limits.

10.2 Self-Control Tools

Members can set deposit limits, loss limits, or activate self-exclusion on their account. Please contact the support team to use these tools. When self-exclusion is active, access to the account will be blocked for the specified period.

10.3 Addiction Prevention

Gambling can be addictive. If you notice signs of addiction in yourself or someone you know, seek professional help immediately. For more information on responsible gaming, visit our Responsible Gaming page.

11.1 Complaints Process

If you have a problem or complaint, please contact the fi777 support team first. We provide assistance 24 hours a day, 7 days a week in both Bengali and English via live chat and email:

• Email: [email protected]
• Live Chat: Available 24/7 through the platform

11.2 Dispute Resolution

fi777 seeks to resolve all disputes fairly and in accordance with applicable policies. Server records and logs will be considered as final evidence. In the event of a dispute, the decision of fi777 will be considered final unless a different ruling is given through legal proceedings.

11.3 Applicable Law

These terms and conditions will be governed and interpreted in accordance with applicable law. Any dispute will be sought to be resolved through amicable discussion.